At Croydon Flowers, we believe everyone should be able to access our online store, browse beautiful bouquets, and place orders with ease. We know that accessibility is essential to ensure all members of the Croydon community can choose flowers for all occasions, regardless of ability. This Accessibility Statement outlines our ongoing efforts to create an inclusive website, supporting customers with diverse needs throughout their online experience.
Croydon Flowers has designed its website in line with the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. These internationally recognised standards guide us in creating a digital experience that’s usable for everyone, including those with visual, auditory, dexterity, and cognitive disabilities. Our website is routinely reviewed and updated to remain compliant and effective in addressing potential barriers to accessibility. This commitment ensures every Croydon customer has the opportunity to select and order fresh flowers online as simply as possible.
Ease of navigation is a cornerstone of accessible Croydon Flowers. Our site is designed to work harmoniously with popular screen readers, making it navigable for those with visual impairments. Text alternatives are provided for images, form elements, and interactive features, so screen reader users can understand content, submit orders, and receive confirmation information without obstacles. We test our web pages regularly to identify and address any issues that could impact screen reader accessibility.
Accessible Croydon Flowers means clear, readable content for all users. We utilise a high contrast colour palette and legible fonts throughout our site. Thoughtfully designed layout and spacing enhance reading clarity, ensuring that content stands out and is easily distinguishable. Customers with low vision or colour vision deficiencies can confidently browse, customise orders, and complete checkout independently.
At Croydon Flowers, we know accessibility is an evolving process. We regularly consult trusted guidance and customer feedback to improve the ordering journey for people of all abilities in Croydon and beyond. Should you encounter any accessibility issues, require information in a different format, or need further assistance with online flower ordering, our dedicated customer support team is here to help. Details for getting in touch can be found on our Contact page. We value your feedback, as it helps us offer a better, more inclusive service to the Croydon community.
Our mission is to give all Croydon customers equal opportunity to browse and order Croydon Flowers online. Whether you use assistive technologies, prefer larger text, or require alternative navigation methods, our website is here to meet your needs. We will continue to invest in accessibility enhancements, training our team and updating our content so that your experience remains smooth and welcoming.
Thank you for choosing Croydon Flowers. We are committed to providing accessible Croydon Flowers for every occasion, ensuring that our service reaches every member of our vibrant local community.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
